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The Queens Hotel & Victoria Cloisters Apartments
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75 photos
The Queens Hotel & Victoria Cloisters Apartments York Room photoThe Queens Hotel & Victoria Cloisters Apartments York Exterior photoThe Queens Hotel & Victoria Cloisters Apartments York Exterior photo
Reserve directly with us
up to 10% cheaper
than with Booking.com
Check rooms and rates
From91US$ /night
Check-in
04Jun2026Select date
Check-out
05Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

City Centre, Queens Staith Road, Skeldergate, York, United Kingdom, YO1-6DH
-
Near the Jorvik Viking Centre
Great
8.2
8.6
/10
4.4
/5

Loved by The Queens Hotel & Victoria Cloisters Apartments guests

  • Spacious room
  • Friendly staff
  • River view
  • Comfortable beds
  • Good breakfast
"Amazing that there is smoking rooms"
Adam from United Kingdom
read full review
"Lovely bar with balcony overlooking the River Ousse."
Gareth from United Kingdom
read full review
"The view out onto the river was amazing, & it was very relaxing watching life go by, in this lovely unspoilt City."
A M from United Kingdom
read full review

4-star riverside hotel in York with luxury apartments

Location

The Queen's Hotel is situated on the banks of the River Ouse, placing it close to the many historical dimensions of York. Guests can explore over 30 museums, galleries, and tours within walking distance. The central location allows easy access to shopping streets and local attractions.

Accommodation

The hotel offers 78 bedrooms across four floors, including twin, king-size double, family, and accessible rooms. Family rooms consist of one king-size double bed and two pull-out single beds, accommodating small groups. Affordable rates begin with competitive pricing without sacrificing quality.

Dining

The Royal Brasserie serves a full English and Continental plated breakfast each morning. Guests are required to pre-book their table upon arrival at Reception for breakfast and evening meals. The focus on quality dining enhances the guest experience.

Victoria Cloisters Apartments

Victoria Cloisters offers 15 luxury executive apartments just 100 meters from the hotel. These apartments are available for 2-7 night stays or longer, providing self-catering accommodations at affordable prices. Each apartment includes a kitchen, making it suitable for longer visits.

Local Attractions

York is home to famous attractions like the Yorkshire Museum and Gardens and York's Chocolate Story. Guests can visit the National Railway Museum, featuring the world's largest collection of steam locomotives. Events such as the Jorvik Viking Festival enrich the cultural experience.

Highlights

Location: Situated on the banks of the River Ouse

Accommodation: 78 bedrooms across four floors

Dining: Royal Brasserie for breakfast and evening meals

Victoria Cloisters: 15 luxury executive apartments

Must-do experiences

  • Stroll along the historic Shambles, a must-see medieval street.
  • Visit York Minster and climb the tower for stunning city views.
  • Try a traditional Yorkshire pudding at the York Roast Co.
  • Explore the unique Jorvik Viking Centre for an immersive experience.
  • Browse local crafts at the Fossgate Market on weekends.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
River View Double Room Hotel
River View Double Room Hotel
2 persons
205 sq. feet 
1 King-size bed
Shower
Heating
room details
River View Twin Hotel
River View Twin Hotel
2 persons
195 sq. feet 
1 King-size bed
Shower
Heating
room details
River View Family Room Hotel
River View Family Room Hotel
2 persons
205 sq. feet 
1 King-size bed
Shower
Heating
room details
One Bed Apt Sleeps 4 Twin & Sofa Bed No lift
One Bed Apt Sleeps 4 Twin & Sofa Bed No lift
2 persons
510 sq. feet 
2 Single beds
Shower
Heating
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.1/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Children's menu

Room features

  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

The Queens Hotel & Victoria Cloisters Apartments offer a delightful culinary experience at The Royal Brasserie, where local flavors are embraced within a family-friendly, traditional ambiance. With options for every dietary preference, guests can indulge in breakfast, lunch, or dinner while enjoying scenic views and a warm, inviting atmosphere.
The Queens Hotel & Victoria Cloisters Apartments York Restaurant photo
The Queens Hotel & Victoria Cloisters Apartments York Restaurant photo
The Queens Hotel & Victoria Cloisters Apartments York Restaurant photo

The Royal Brasserie

Local cuisine with vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
Family-friendly and traditional setting with views of the river and a cozy lounge area
Key Offerings
Start the day with a hearty breakfast buffet featuring traditional cooked choices and finish with comforting mains like fish and chips or peppered steak. An evening bar is available for a relaxed drink after dinner.
Reservation
Reservations are not needed.
Breakfast and dinner daily from 07:30 to 10:00 and 17:00 to 20:30 respectively.

The Queens Hotel & Victoria Cloisters Apartments Location

City Centre, Queens Staith Road, Skeldergate, York, United Kingdom, YO1-6DH
Map view
City Centre, Queens Staith Road, Skeldergate, York, United Kingdom, YO1-6DH
City landmarks
Museum
National Railway Museum
3800 ft
Church
York Minster
2900 ft
Landmark
York City Walls
2200 ft
Landmark
Clifford's Tower
2200 ft
Museum
York's Chocolate Story
2100 ft
Church
St Wilfrid's Catholic Church
2600 ft
Museum
Yorkshire Museum
2600 ft
Landmark
Quilt Museum and Gallery
3100 ft
Landmark
York Museum Gardens
2600 ft
Park
Rowntree Park
2700 ft
Event hall
Merchant Taylors Hall
3300 ft
Landmark
St. Crux Parish Hall
2100 ft
Landmark
The Hospitium
2300 ft
Shopping Area
Stonegate
2400 ft
Landmark
De Grey Rooms And Attached Gates
2400 ft
Landmark
Goodramgate
2600 ft
Event hall
Saint William's College
3000 ft
Landmark
Yorkshire Wheel
3300 ft
Square
Kings Square
3400 ft
Gallery
York Art Gallery
3700 ft
Church
St Denys's Church
3900 ft
Nearby
Museum
Jorvik Viking Centre
1300 ft
Museum
York Castle Museum
1800 ft
Event hall
Jacobs Well
1000 ft
12 Clifford St
The York Dungeon
1300 ft
Church
Priory Church of the Holy Trinity
1400 ft
Public Building
York Guildhall
2000 ft
Square
Saint Helen's Square
2000 ft
Church
Church of St Mary Bishophill Junior
900 ft
Fairfax House Castlegate
Fairfax House
1500 ft
Restaurants
Teajuanas Cafe
200 ft
4 Skeldergate
Chico's
400 ft
13 Bridge Street
Tah Tien
400 ft
10 North Street
Yates
1000 ft
1 Church Lane Low Ousegate
Chef Lu's
1100 ft
40 Huby Court Walmgate
FortyFive Vinyl Cafe
600 ft
Cromwell House 29 Micklegate
No.4 Church Lane
1000 ft
4 Church Lane
Cafe Boutique
1300 ft
Clifford Street
Karoo Bar & Kitchen
800 ft
18 George Hudson Street
Explore York
Explore York: Local Highlights
Top Attractions
Activities
Dining
Entertainment
York Minster
York Minster
11 minutes' walk
Iconic Gothic cathedral famous for stunning architecture and mystical ambiance, offering guided tours and organ concerts.
York's Chocolate Story
York's Chocolate Story
8 minutes' walk
Interactive tour showcasing York's chocolate heritage with tastings and demonstrations, great for families and sweet-tooth lovers.
York Castle Museum
York Castle Museum
7 minutes' walk
Engaging museum featuring immersive exhibits on York's history, including a recreated Victorian street.
Clifford's Tower
Clifford's Tower
9 minutes' walk
Historic fortress offering panoramic views of York from its top, with informative displays about its history.
Biking along the River Ouse
7 minutes' walk
Scenic cycling path perfect for leisurely rides or more energetic biking, with nearby rental services available.
Yoga at Rowntree Park
10 minutes' walk
Relaxing outdoor yoga sessions in a beautiful park setting, ideal for unwinding and connecting with nature.
Jorvik Viking Centre
Jorvik Viking Centre
5 minutes' walk
Immerse in Viking history through interactive exhibits and rides, perfect for thrill-seekers and history buffs.
Teajuanas Cafe
Teajuanas Cafe
1 minute' walk
Charming cafe offering vibrant dishes inspired by Mexican cuisine; known for its tacos and casual atmosphere.
Chef Lu's
Chef Lu's
4 minutes' walk
Authentic Chinese flavors in a cozy setting, featuring delicious dim sum and noodle dishes; vegetarian options available.
Yates
Yates
4 minutes' walk
Lively venue serving classic British pub food, ideal for casual dining and group gatherings after a day of sightseeing.
The Crescent York
1.3 km, 10 minutes' walk
Eclectic venue hosting live music and events, ranging from local bands to comedy nights-all in a relaxed atmosphere.
York Theatre Royal
0.8 km, 10 minutes' walk
Historic theater offering a diverse range of performances, from dramas to musicals; great for an evening outing.
Getting around
City Centre
York3 min  ·  700 ft
Airports
Leeds Bradford (LBA)75 min  ·  30.8 mi
Doncaster Sheffield (DSA)94 min  ·  38.8 mi
Train
York Railway station8 min  ·  2000 ft
Bus
Bus stop8 min  ·  2000 ft
Unlock Early-Bird Deals
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site (reservation might be needed) at GBP 19 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 7.95 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
88

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
The Queens Hotel & Victoria Cloisters Apartments enjoys a central location ideal for exploring York, with easy access to the Shambles, shops, and other attractions. Many guests appreciate the spacious and clean rooms, some featuring lovely river views. A highlight for many is the varied and plentiful breakfast. While some guests have mentioned dated mattresses or minor maintenance issues in certain rooms, the convenience of the location and room sizes are frequently praised, especially with the available parking option covering midday to midday, allowing ample time to explore before and after check-in.
Show moreShow less
Review score
Based on 2333 verified reviews
8.1/10
Great
84%
Recommend
Location
9.4/10
Staff
8.8/10
Breakfast
7.6/10
Paid Wi-Fi
7.8/10
Pros
Clean room
Helpful staff
Great location
Good breakfast
Comfortable bed
Cons
Paint smell
Poor customer service
Guest reviews
based on 2333 reviews
8.1/10
based on 2091 reviews
4/5
based on 4504 reviews
8.2/10
cyril from united kingdom
Single
double room hotel
3 nights in November 2025
|
Reviewed: January 20, 2026
8.7/10

convenient and clean

convenient locationwell-equipped bedroomdated mattress
i found the location very convenient, close to the train station and other attractions. the room had tea and coffee making facilities, a real bonus. the staff were friendly, and the food choices were good, with plenty available. i appreciated the large, well-equipped bedroom.
The bed wasn't great. The mattress seemed dated. there also were not enough conveniently placed electrical sockets. i really needed one near the bedside to charge my phone overnight.
Rooms
8/10
the rooms include tea and coffee making facilities. the beds provide adequate comfort and space. rooms offer views of the river, a really nice touch.
Service
9/10
the staff were friendly and helpful, offering quick and efficient service. they are attentive to guest needs, providing assistance and information. there is a good variety of food, ensuring everyone finds something to enjoy.
Location
9/10
the location is close to the city centre. it is also near the river, offering great views and easy access to attractions. the location was perfect! though the parking was expensive.
0 Helpful
|
Show less
Taylor from United States
Couple
Twin Room Hotel
2 nights in November 2025
|
Reviewed: January 18, 2026
9/10

Central Stay

comfortable bedscentral locationparking spot
I had a twin room, accessible. The beds were comfortable. The location was CENTRAL for the shops. The hotel charged £18 for parking. It covered midday to midday. This allowed us time to see attractions before and after check-in.
Dining
9/10
Breakfast was excellent. There was loads of choice available. CEREALS, fruit, and yogurt were on offer in addition to the cooked breakfast. The breakfast service was efficient and friendly with staff available for assistance.
0 Helpful
|
Show more
Jason from Canada
Couple
Double Room Hotel
3 nights in November 2025
|
Reviewed: January 09, 2026
7/10

decent hotel stay

perfect locationbuffet optionwarm environmentavailable parkingunpleasant staffsmoking room
the location was perfect the river views were lovely. breakfast was a good buffet option. i found good service in a warm environment.
i received a smoking room initially i was not happy. the staff at check-in were not very pleasant at a late hour.
0 Helpful
Ella from United Kingdom
Single
double room hotel
3 nights in November 2025
|
Reviewed: December 07, 2025
6/10

adequate stay but some shortcomings

convenient locationmissing air conditioningstreet noise
the location was convenient for exploring the city.
the room lacked air conditioning. noise from the nearby street continued late and included rattling windows. this disrupted sleep significantly.
0 Helpful
Michael from United Kingdom
Single
River View Double Room Hotel
3 nights in November 2025
|
Reviewed: December 06, 2025
8.7/10

riverside stay

excellent locationsecure parkinghelpful staff
i found the location excellent. it was very close to everything i wanted to see. secure parking was available. i also appreciated the friendly and helpful staff throughout my visit.
my room felt a bit dated.
Rooms
8/10
my river view double room featured a comfortable bed. it also included a clean bathroom. windows open allowing fresh air.
Service
9/10
the staff was friendly. they were helpful with directions. early check-in was accommodated. reception is accessible via stairs and a wheelchair lift.
Dining
9/10
The hotel provides a good breakfast selection. the bar area offers a great view. i had an evening meal. The selection was satisfactory and conveniently located.
0 Helpful
|
Show more
Avery from United States
Single
Double Room Hotel
4 nights in August 2025
|
Reviewed: September 09, 2025
6/10

mixed experience. some issues noted

old hairdryerunavailable chargers
the hairdryer was old. it clearly had not been serviced in quite a while. the lowest setting tripped the thermal cutout quickly and the highest setting was not much better. it was impossible to clear the mirror of steam. the electrical sockets were across the room from the bed. there were no usb chargers.
0 Helpful
Questions of the users
About The Queens Hotel & Victoria Cloisters Apartments
Are there any amenities for ironing clothes available at the hotel?
10 November 2024
Irons and ironing boards can be borrowed from reception.
Can I reserve a twin room with a view of the river?
23 January 2025
Twin rooms featuring river views are available for an additional £15.00 per night.
Is there an option for parking at the hotel?
5 March 2025
Parking is available but must be pre-booked and incurs an additional charge.
What are the standard check-in and check-out times for guests?
16 February 2025
Check-in begins at 2:30 PM, while check-out is required by 11 AM. Luggage can be stored if needed.
Does the hotel have elevators for guest convenience?
12 April 2025
There are elevators available to access all floors.
Can I pre-arrange parking for my stay?
30 December 2024
Pre-booking parking is possible. Please provide the details of your booking for availability.
Is there a takeaway option for breakfast at the hotel?
8 May 2025
Breakfast is offered as table service or grab-and-go, with priority given to those on a bed and breakfast rate.
Are there designated smoking areas within the hotel?
2 June 2024
The hotel has smoking double rooms available for guests who wish to smoke indoors.
Are hairdryers provided in the hotel rooms?
27 March 2025
Each room is equipped with a hairdryer in the bathroom for guest use.
What are the breakfast serving hours at the hotel?
19 November 2024
Breakfast is served from 7:15 AM to 10 AM on weekdays and until 10:30 AM on weekends. Reservations are required.
Can luggage be stored at the hotel before check-in?
11 July 2024
There are facilities for luggage storage available at the hotel for guests arriving prior to check-in.
Is it possible to book a room for guests who smoke?
4 August 2025
There are rooms specifically designated for smokers available for booking.
Is parking at the hotel chargeable, and if so, how much is it?
25 September 2024
Parking is available for a nightly fee of £17.00, but it must be booked in advance.

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Check-in
04Jun2026Select date
Check-out
05Jun2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Amenities
  • Location
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